Canadian Blood Services
Canadian Blood Services

Annual Report 2018–2019

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Quality
Continuously improving our supply chain

Everything we do at Canadian Blood Services is ultimately aimed at enhancing and saving the lives of patients. But from day to day, much of our collective energy is focused on collaborating with the institutions that actually deliver health care. We’re continuously improving the many complex steps in our supply chain, ensuring the quality and safety of our products and services while working more efficiently to help our hospital customers get the right treatment to the right patients at the right time.

Dr. Katerina Pavenski
Head of transfusion medicine, St. Michael’s Hospital

Portrait of Dr. Katerina Pavenski
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Portrait of David Del Greco

Going down this continuous improvement journey, standardizing the work and making it easier, gives our staff comfort in knowing that the products they're creating are of the highest quality and will get to patients as soon as possible.”

David Del Greco, production manager at our Brampton facility, helps to maintain and enhance quality at critical steps in the blood supply chain while Dr. Katerina Pavenski, head of transfusion medicine at St. Michael’s Hospital in Toronto, works to ensure blood products are used in ways that deliver the best possible patient outcomes.

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Portrait of Katy Bennett

Our organization is completely focused on ensuring quality and minimizing risk.”

Katy Bennett and her colleagues examine adverse events associated with the transfusion of blood and blood components. It’s one more way we’re working every day to maintain a safe, consistent and reliable blood system.

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